our Team
Dawn Jurgens
MSc. Biochemistry, Microbiology and Immunology, University of Ottawa
Director, Operations and Quality Management
As Director of Operations and Quality Management, Dawn possesses a Masters Degree in Biochemistry, Microbiology & Immunology and is an integral member of our management team. Dawn is our internal auditor in charge of quality control. She directs our collection and analysis team analyzing pollen and mold spores as well as the production of the pollen forecast reports. Dawn leads our manufacturing team that assembles and maintains the rotation impaction samplers used to collect the air samples in the field.
Daniel Coates
B.A Marketing and Business Administration
Director, Business Development and Relations
Daniel heads the Business Development at Aerobiology Research Laboratories (ARL) which includes Customer Relations, Marketing, Communications and developing new services and markets to help allergy sufferers live a better quality of life. Daniel has an extensive portfolio having held Marketing Director positions in the Hospitality & Tourism, Education and Transportation Industries. Daniel is looking to promote the company’s brand with it’s existing customers and explore new market potentials. As Director, Daniel develops and implements communications and media strategies that successfully deliver information and key messages to the public. Daniel is also in charge of managing the day to day activities of Aerobiology Research Laboratories.
Frances Coates
Medical Laboratory Technologist, Algonquin College
President and CEO
Frances received her training at Algonquin College in Ottawa, Ontario, Canada, and was certified by the Canadian Society of Medical Laboratory Technologists. Specializing in microbiology she has worked in hospital, public health and private medical laboratories. Frances is the current President and CEO of Aerobiology Research Laboratories, where she specializes in pollen and spore identification, as well as the training and continuous quality monitoring of laboratory personnel.
Patricia Mann
Bachelor of Science and Biological Chemistry, University of Guelph
Lead Scientific Equipment and Lab Technologist
Patricia is the Lead Scientific Equipment and Lab Technologist at Aerobiology Research Labs, bringing over 17 years of experience in the identification and analysis of airborne pollen and fungal spores. She leads a team dedicated to accurate allergen monitoring across Canada and the USA. Patricia oversees the development and maintenance of aeroallergen samplers, as well as the optimization of laboratory protocols. Her commitment to quality control, training, and compliance ensures the lab’s operations run smoothly and efficiently, while also supporting customer needs in allergen research.
Amy Kish
BCS. Computer, Carleton University
Lead Laboratory Data Specialist & Laboratory Technologist
With over 15 years of expertise in aerobiology research, Amy Kish is a highly skilled Lead Laboratory Data Specialist and Laboratory Technologist specializing in pollen counting, data management, and quality assurance. As a Senior Laboratory Technician at Aerobiology Research in Ottawa, Ontario, Amy plays a pivotal role in the identification and quantification of pollen and fungal spores using advanced light microscopy techniques.
A key part of Amy’s responsibilities includes ensuring the highest standards of data quality and integrity. She is proficient in managing large datasets, performing data entry with precision, and conducting rigorous quality assurance (QA) checks to guarantee the accuracy and reliability of all data collected. In addition to her data management expertise, Amy contributes to allergen forecasting reports, providing essential data for predicting pollen-related health impacts.
